Transformation Counselling
Hypnotherapist - Hypnotist
Kitchener, ON
Rating: 4.7 stars from 93 reviews
Meet our highly trained, approachable psychotherapists and couples therapists in Kitchener-Waterloo. We offer top-tier therapy for individuals and couples for a wide range of concerns include depression, anxiety, relationship issues, trauma, grief, addictions, eating disorders and anything else you may need to discuss. Click Here to meet our team and book your free consultation today!
Specializations: Addiction, Anxiety & Stress, Confidence & Self-Esteem, Depression, Relationships, Trauma & PTSD, Weight Management, Gut Hypnotherapy, Grief Loss, Chronic Conditions, Addiction Recovery, Ibs Digestive, Ptsd Trauma, Relationship Issues, Self Esteem Confidence
Credentials: mSW, MSW, MA
Free consultation available
Phone: (519) 954-4900
Address: 22 King St S, Waterloo, ON N2J 1N8, Canada
I would not recommend Transformation Counselling based on my first experience with their administration team. As a new client, I was shocked by how unprofessional their communication was. As a new client, I reached out to reschedule due to a scheduling conflict where I accidentally booked a dentist appointment at the same time as the counselling appointment. Instead of a supportive or understanding response, the first email I received threatened to charge my credit card $90, even going as far asking which credit card of mine to charge. I missed their 48 hour window by 2 hours on a long weekend. For a counselling practice, this kind of cold, transactional tone was shocking and unacceptable. When I pushed back, I was met with rude replies, including staff quoting timestamps from my voicemail to argue policy back at me. That’s not how you treat someone who is new and seeking help. To make things worse, on the day of my confirmed appointment, they cancelled on me themselves, citing a “scheduling mix-up.” No fee applied to them, no accountability—yet they were quick to threaten me over their 48-hour policy, after I already cancelled my other appointment for the counselling appointment. The double standard is astounding. Counselling is supposed to be a safe and supportive space, but the way the administration team handled this has left me stressed and disheartened. There are plenty of other practices that treat clients with professionalism and compassion—this, unfortunately, is not one of them. - Mahdia A, 1 stars
Tanya has been a true gift for my healing. She has really taken the time to understand all of the parts of who I am and it's so important to find that in your supports. I am grateful to have stumbled onto Transformation Counselling and been matched up with Tanya. Thank you!! - Amy Domitrovic, 5 stars
I’ve only had 2 appointments with Robyn so far but my experience has been great. I have done therapy with a few different therapist and never felt as comfortable as I am feeling with her. I can tell she is listening to me and making a full effort to acknowledge my struggles and concerns. I am looking forward to working further with Robyn and receiving the support and guidance from her with true belief she has my best interest at heart. Thank you this far Robyn for the comfort during our sessions that I’ve received so far. Being a very private person this isn’t an easy thing for me to do but I feel a level of confidence so far! - loretta nichol, 5 stars
Its been an absolutely incredible experience working with the team at transformation counselling. I understand therapy is a completely personal experience, so im lucky enough to have found a therapist that fits my personal needs. Would rate 10 stars if I could. - Coach Nietsch, 5 stars
Des has been nothing short of amazing for me. He has compassion, empathy and an ability to help me identify the meaning behind my patterns. He has held me accountable and challenged me to look in the mirror. Therapy works, it's not easy, but it is very rewarding. Thank you Des, I am looking forward to our continued work :) - Michael Moore, 5 stars
